Why RouteKit?

The problem

Every messaging platform has its own SDK, auth model, and message format. Connecting an AI agent to Slack means @slack/bolt. Discord means discord.js. Teams means botbuilder. WhatsApp means raw HTTP calls to the Cloud API. Telegram means telegraf or python-telegram-bot. Each one has its own setup, its own payload shape, and its own quirks. Your agent code fills up with per-platform branches that have nothing to do with what the agent actually does.

Sure, you can have a coding agent scaffold all of this in an afternoon. The initial integration is not the hard part. The hard part is what happens six months later when you have five channels, each with its own rate limits, retry logic, and payload changes after a platform API update. Routing rules that started as a few if-statements turn into a sprawling config layer that lives in your codebase and needs constant maintenance. That complexity only grows as you add channels and agents.

Before and after

Configure your channels in the RouteKit dashboard. Your agent talks to one API regardless of where messages come from.

import { App } from "@slack/bolt";

const app = new App({
  token: process.env.SLACK_BOT_TOKEN,
  signingSecret: process.env.SLACK_SIGNING_SECRET,
  socketMode: true,
  appToken: process.env.SLACK_APP_TOKEN,
});

app.message(async ({ message, say }) => {
  const reply = await yourAgent(message.text);
  await say(reply);
});

import { RouteKit } from "routekit";

const routeKit = new RouteKit();

routeKit.on("message", async (msg) => {
  const reply = await yourAgent(msg.text);
  await msg.reply(reply);
});

Platform comparisons

Each platform has its own set of SDKs, auth flows, and setup overhead. We put together side-by-side comparisons with code examples for each one.

What you get

• Sub-100ms routing overhead through edge infrastructure.
• Rich message support: text, images, buttons, cards. RouteKit handles per-platform formatting.
• Zero data retention. Pure pass-through. Messages are never stored, logged, or inspected.
• TypeScript and Python SDKs with full type safety.
• Routing rules and channel config in a dashboard, not in code.
• Webhooks or WebSockets for inbound messages, consistent payloads regardless of source.

Who this is for

Teams building AI agents that talk to users on more than one messaging platform. Customer support agents, internal assistants, or any AI product that needs to be reachable on Slack, Discord, WhatsApp, Telegram, or Microsoft Teams. If you are not sure which channels you will need, connect one now and add more later. Your agent code does not change.